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Accessibility

Hotel and Website Accessibility

At Hilton Wilmington/Christiana, we strive to make our hotel accessible to all guests, including those with disabilities. From accessible accommodations to parking, every guest enjoys a comfortable and caring stay. We are also committed to ensuring our website is accessible and compliant with the Americans with Disabilities Act (ADA) guidelines.
AccessibilityHotel Accessibility

Hotel Accessibility Features

  • There are fire alarms for the audio & visually impaired
  • There is an accessible entrance without stairs
  • There are accessible doorways for all public spaces
  • Service Animals Accepted
  • Alternative and/or large lettering on public signage
  • There is an accessible covered area for pickup & dropoff
  • There is accessible self parking
  • We have accessible parking spots
  • There are 8 van-accessible parking spots
  • There are 8 accessible parking spots
  • All accessible parking spaces are closest to the restaurant entrance
  • The entrance ramp is non-slip
  • There is an accessible path to check-in
  • There is an accessible path to guest rooms
  • There is an accessible path for all public spaces
  • There is an accessible elevator
  • There is an accessible entrance to the pool
  • There is an accessible path to maneuver in the fitness center
  • There are accessible desks in the business center
  • This hotel has 272 Rooms & Suites
Accessible Guest Rooms Feature
  • This hotel has 15 Accessible Rooms
  • Hearing and Visual Accessibility Kits for Guest Rooms Are Available at Check-In
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • The phone has TTY or TTD capabilities
  • The TV has closed-captioning or decoders
  • The viewports are lowered on the door
  • The door security features are lowered on the door
  • The thermostat controls are lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars & shelves sit equal to or lower than 36 inches above ground
  • Accessible shelving is Yes inches above ground
  • There are grab bars at the toilet
  • There are grab bars in the shower and/or tub
  • The room has a roll -in shower.
  • The room has an accessible bathtub
  • The are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 36 inches wide
  • There is wheelchair access path between and/or around beds
  • This room has a Lever Door & Lock System
  • The room placard has alternative text
AccessibilityWebsite Accessibility

Accessibility Statement for Hilton Wilmington/Christiana

Date: 6/27/2023
This is an accessibility statement from Hilton Wilmington/Christiana

Measures to support accessibility

Hilton Wilmington/Christiana takes the following measures to ensure accessibility of Hilton Wilmington/Christiana:
  • Employ formal accessibility quality assurance methods.

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Hilton Wilmington/Christiana is fully conformant with WCAG 2.2 Level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of Hilton Wilmington/Christiana. Please let us know if you encounter accessibility barriers on Hilton Wilmington/Christiana:
  • Phone: 302-454-1500
  • Business Address: 100 Continental Drive, Newark, Delaware 19713

Compatibility with browsers and assistive technology

Hilton Wilmington/Christiana is designed to be compatible with the following assistive technologies:
Hilton Wilmington/Christiana is not compatible with:
  • Older web browsers: Content may not function correctly on older versions of web browsers that lack support for modern web standards, HTML5 features, or CSS3 properties. Examples: Internet Explorer 6-8, and versions of Firefox, Safari, or Chrome no longer supported by the creators (typically up to two previous versions).
  • Non-standard browser configurations: Uncommon browser configurations, such as highly customized settings, extensions, or experimental features, may conflict with certain web content or accessibility tools.

Technical specifications

Accessibility of Hilton Wilmington/Christiana relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
  • HTML
  • CSS
  • JavaScript
These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of Hilton Wilmington/Christiana, there may be some limitations based on third party entities that are providing data into the site. Please contact us if you observe an issue.

Assessment approach

This website was assessed for accessibility by the following approaches:
  • Self-evaluation at site launch
  • External evaluation: a recurring automated check via API providing tests for WCAG 2.2 specifications. Ongoing testing was conducted on: 07/01/2024; 06/03/2024; 05/30/2024; 05/01/2024; 04/01/2024; 03/04/2024; 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/03/2023; 06/27/2023

Date

This statement was created on 9 February 2024 using the W3C Accessibility Statement Generator Tool.